Streamline Solutions ("we," "us," "our") operates streamlinesolutions.life. This policy explains what information we collect when you visit the site or contact us, how we use it, and the choices you have. We keep it in plain English because that is how we run the rest of the business.
Information we collect
Information you give us. When you request a quote, call, or fill out a form on this site, we collect what you provide: your name, phone number, email address, service address or town, and any project details you include in your message.
Information collected automatically. Like most websites, we and our service providers may collect standard technical data when you browse: IP address, browser and device type, pages viewed, referring page, and general location (city/region level). This is gathered through cookies and similar technologies.
Call and message records. If you call or text us, we may keep a record of the conversation details so we can follow up on your project accurately. Calls to tracking numbers may be recorded for quality purposes; where required, you will be notified.
How we use your information
We use the information we collect to respond to quote requests and questions, schedule inspections and jobs, send estimates and job-related updates, improve the website and our services, and comply with legal obligations. If you ask us about sealing a driveway in Whitefish, we use your details to price and schedule that work — that is the whole point.
We may send occasional service reminders or follow-ups related to your inquiry or completed project. You can opt out of marketing messages at any time by replying STOP to texts, using the unsubscribe link in emails, or simply telling us.
What we do NOT do
We do not sell your personal information. We do not rent our contact lists. We do not share your details with unrelated third parties for their own marketing.
Sharing with service providers
We use trusted third-party platforms to run the business — website hosting, our customer-management and scheduling platform, form and phone/text services, and analytics tools. These providers process data on our behalf under their own security obligations and are not permitted to use it for anything other than providing services to us.
We may also disclose information if required by law, to protect our legal rights, or as part of a business transfer (for example, if the business is sold).
Cookies and analytics
This site may use cookies and analytics tools to understand how visitors use it — which pages get read, where visitors come from, and what devices they use. You can control or delete cookies through your browser settings. Blocking cookies may affect how some parts of the site work, but you can always reach us by phone instead.
Data retention
We keep customer and inquiry records for as long as we need them to serve you, honor warranties, meet tax and legal requirements, and maintain accurate job history. If you want your information deleted, ask — see "Your choices" below.
Your choices and rights
You can ask us at any time to see the personal information we hold about you, correct it, or delete it (subject to records we are legally required to keep). You can opt out of marketing communications at any time. To make any of these requests, call 406-909-4342. We respond to verified requests within a reasonable timeframe.
Children's privacy
This site is for homeowners and businesses, not children. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we will delete it.
Security
We use reasonable administrative and technical safeguards to protect your information. No website or transmission method is 100% secure, so we cannot guarantee absolute security — but we limit what we collect to what we actually need to do the work.
Changes to this policy
We may update this policy from time to time. The effective date at the top reflects the latest revision. Material changes will be posted on this page.
Contact us
Streamline Solutions · Concrete Surface Protection Specialists
Kalispell, MT
Phone: 406-909-4342
Questions about this policy or your information? Call and a real person will answer.
